Login using your email address at www.free2move.com/nimda and click forgotten password link to reset your password.
Email – [email protected] with a screenshot of the error message and VIN.
Yes contact [email protected]
Email – [email protected] with Subject CANCELLATION , TCR Number and Customer Surname.
Email – [email protected] with Subject OFF HIRE , TCR Number and REG
Follow the video guide on the training academy portal or Go into your agenda at your location (not STELLANTIS)select the customer name showing a Red arrow due to return or extend. Click the black arrow to access the booking and amend return date under rental details as required. PLEASE NOTE – It is critical that the bookings are extended daily. As after 2 days the invoice will generate automatically and will be incorrect and the reservation will Freeze.
Once the invoice has been generated – Click view rental agreement – This will produce 3 documents required to submit the claim to warranty as per as warranty bulletin W16 – 2022.
Please look at the training academy portal.
Ask your customer to log on to www.viewdrivingrecord.service.gov.uk/driving-record/licence-number with their driving licence and NI number for a dvla code and bring that code with them on collection or upload onto the 2nd form of ID along with the front and back of their licence.