Warranty Training Support Hub

Welcome to the warranty hub for Fiat , Abarth , Jeep, Alfa Romeo and Fiat Professional.
When viewing the information and content please reference the applicable brands key to ensure you are viewing the correct information.

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The key is clear If a green tick is found below the brand, this indicates the content is applicable. If a red x is found below the brand , this indicated the content is not applicable. In the example shown this content would be applicable to Fiat, Abarth, Jeep , Alfa Romeo but would not be applicable to Fiat Profesional.

Important Updates

New Warranty Timelines Effective 2nd April 2024

As we continue to create a common Stellantis process and ahead of the publication of the new Stellantis Warranty procedures manual, we would like to inform you of an important change to the warranty timelines effective 02/04/2024. This will enable us to ensure we have a more effective claim to payment process.

For more information and details, please download the full bulletin below :

Wednesday 6th March 2024

Aftersales Bulletin :
Warranty Rate Applications 2024
For Authorised Repairers that have applied for a Warranty rate increase at the end of 2023, we have collated and checked all of the submitted invoices and application forms received. We would like to remind you of the calculation: The Warranty Labour Rate will be based on a fixed 12% discount to the average recovery rate charged to retail customers (excluding VAT), capped at a maximum increase/decrease of £10.00 an hour of a retailers 2023 Warranty Labour Rate. Due to the scale of this exercise, it is not practical to issue these calculations and results on an individual basis, however the warranty systems will be updated reflecting the 2024 rates and will be applied to all claims with a DWC date from and including March 1st 2024

For more information anddetails, please download the full bulletin below :

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